Privacy Policy
Last Updated: April 8, 2026
**Digital Craft Edge** ("we", "us", or "our") is committed to protecting the privacy of our clients and their customers. This Privacy Policy explains what data we collect, how we use it, and how we protect it — across our CRM platform, integration services, and ad management tools.
1. What We Collect
From our clients:
- Contact info (Name, Email, Phone)
- Billing & Account Credentials
User Telemetry
Lead data, purchase history, and ad interaction signals.
System Data
Browser, IP, and UTM parameters for attribution.
2. How We Use Your Data
Information is utilized for absolute scaling certainty:
- 01 Operate CRM & Ad Sync ecosystems.
- 02 Sync leads in real-time across the Growth Engine.
- 03 Analyze conversion signals via Meta & Google APIs.
3. Meta & Google Platforms
Data is transmitted server-side to authorized platforms under your direction:
- Conversions API (CAPI)
- Google Ads Conversion Sync
We act as a data processor. Users do not sell or lease this telemetry to 3rd parties.
4. Third-Party Apps
External connections (Shopify, WooCommerce, etc.) operate under their own privacy protocols. We facilitate the flow but do not govern their internal policies.
5. Data Fortification
6. Your Rights
Access, Correct, Delete, or Withdraw. Our systems are built to honor data requests within 72 hours of verification.
7. Data Retention
Account data is retained for the duration of service + 12 months, unless legally mandated otherwise.